Shipping policy

Last updated: July 28, 2026

This Shipping and Delivery Policy explains how orders placed through SatRadios.com are processed and delivered by SatRadios, owned and operated by Delaney Ecom Solutions LLC.

Shipping Destinations

SatRadios ships to eligible addresses within the United States when the address is accepted at checkout and an available shipping method is displayed.

International shipping is not currently available unless it is specifically offered during checkout.

Delivery to P.O. boxes, military addresses, freight-forwarding addresses, remote locations, or other restricted destinations may be unavailable for certain products or shipping carriers.

Order Processing

Orders are normally processed within 1–3 business days after payment authorization.

Business days are Monday through Friday, excluding United States federal holidays.

Orders placed on weekends or holidays normally begin processing on the following business day.

Processing time is separate from carrier transit time.

We may contact you if additional payment, identity, address, or order verification is required.

Estimated Delivery

Standard delivery normally takes approximately 3–8 business days after shipment.

Expedited shipping, when available, will be displayed during checkout.

Delivery dates are estimates and are not guaranteed. Delivery may be delayed by:

Weather conditions
Carrier disruptions
Peak-season shipping volume
Incorrect or incomplete addresses
Payment or security verification
Remote delivery locations
Natural disasters
Government restrictions
Other circumstances outside our reasonable control

Shipping Charges

Available shipping methods and charges are displayed before the customer completes checkout.

Any free-shipping promotion is subject to the conditions stated with the promotion, including:

Eligible locations
Minimum purchase amount
Eligible products
Promotion period
Other material restrictions

Tracking Information

When tracking is available, customers receive a shipping-confirmation email containing the tracking number.

Tracking information may require up to 48 hours after shipment to begin showing carrier movement.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after processing or fulfillment has begun.

Customers may be responsible for additional shipping charges resulting from:

An incorrect address
A missing apartment or unit number
Delivery refusal
Failed delivery attempts
A package returned as undeliverable
An unauthorized address change requested through the carrier

Split Shipments

Orders containing multiple products may be delivered in separate packages.

Separate tracking information may be provided for each shipment.

Lost Packages

If tracking does not show delivery and the package appears to be lost, contact us at:

Email: contact@SatRadios.com
Phone: 1 (866) 381-5107

We may open an investigation with the shipping carrier. Replacement or refund eligibility will be determined after reviewing the order information and the carrier’s investigation.

Packages Marked Delivered

When tracking shows that a package was delivered but it cannot be located:

Check the delivery location and surrounding area.
Ask household members, neighbors, building staff, or property management.
Review carrier delivery photographs or delivery notes.
Contact the shipping carrier.
Contact SatRadios within 3 business days of the recorded delivery.

We will assist with an investigation. However, a refund or replacement is not automatically guaranteed when the carrier confirms delivery to the address supplied with the order.